Contact FunAbacus
Last Updated: September 2025
At FunAbacus, we believe in open communication. Parents, teachers, and learners (through adults) are welcome to reach out with questions, feedback, or suggestions.
👉 Because FunAbacus is child-focused, children should not contact us directly. Parents, guardians, or teachers should reach out on their behalf.
Why Contact Matters
- Parents: Ask about lessons, manuals, or home practice.
- Teachers: Inquire about classroom use or resources.
- Learners (through adults): Suggest games or ask about tricky steps.
- Everyone: Report issues with the website.
How to Reach Us
Email us at:
- Parents/teachers should send the messages, not children.
- Do not include sensitive details (addresses, phone numbers, school info).
- Keep emails clear and specific for faster replies.
Safety First – Communication Guidelines
- No direct communication with children under 13.
- No accounts or sign-ups required to use FunAbacus.
- No data collection from kids.
- No newsletters or promotions without explicit adult consent.
Frequently Asked Questions (FAQs)
- Do I need an account?: No. All resources are free and open.
- Can I print lessons?: Yes, for personal or classroom use.
- Can children contact you?: No, adults must email us.
- Do you provide tutoring?: No. We only provide free resources.
- Do you sell/share emails?: No, never. Emails are used only to reply.
- How quickly will I get a reply?: Usually within 2–5 business days.
- Can I suggest lessons/games?: Yes! Email us your ideas.
- Do you allow guest posts or ads?: No. Only family-safe Google AdSense ads appear.
How We Handle Your Messages
- We read all emails carefully and decide the best response.
- Feedback and suggestions are added to our improvement list.
- Broken links or issues are fixed promptly.
- We guide you to resources if outside our scope.
- No information is stored for marketing or promotions.
Contact Examples
Parent: “My daughter enjoys subtraction but struggles with borrowing. Can you suggest a worksheet?”
Teacher: “I’d like to use multiplication lessons in Grade 3. May I print copies for my class?”
Feedback: “The Division page link is broken. Could you check it?”
What Not to Send
- No personal info about children (names, schools, addresses).
- No tutoring requests — we don’t offer private lessons.
- No attachments that may pose risks (.exe, .zip).
- No ads, promotions, or unrelated content.
External Communication
We may link to trusted external resources. If you find a broken link, email us to update it. 👉 Once you leave FunAbacus, our Privacy Policy & Terms no longer apply.
Role of Parents & Teachers
- Supervise children’s use of FunAbacus.
- Model safe email practices.
- Encourage children’s feedback through you.
- Filter and forward only site-related questions.
Our Mission in Communication
Our goals are to keep FunAbacus safe for kids, open to adult feedback, and improving based on real home/classroom experiences. Every email we receive helps us make FunAbacus better.
Summary
🎉 FunAbacus is free, friendly, and always here to listen — because learning is better when parents, teachers, and children learn together.
- Email us at support@funabacus.com.
- Parents/teachers should send messages, not children.
- We respect privacy and collect no unnecessary data.
- FAQs cover common concerns (accounts, downloads, ads, response time).
- Communication is always safe, clear, and educational.